Systemic Change: Improving Outcomes for Sheffield

In partnership with the Public Sector Scorecard Research Centre

Goals, targets, inspections, league tables and all that. How do we navigate that minefield to produce effective plans to achieve the outcomes that matter? This interactive event will discuss the various issues around performance improvement and evaluation. Critical to this is recognising that “all targets are flawed, but some are useful”, using a systems approach, integrating risk management and developing a culture of improvement, innovation and learning rather than a top-down blame culture.

You will also hear about the Public Sector Scorecard, an outcome-focussed framework for systemic change which has been used in six continents and has been described as “moving performance management from a top-down, blinkered, blame-game approach to a system founded on inclusiveness, cooperation and understanding”.

The talk will be illustrated with three Sheffield case studies: reducing smoking, reducing child obesity, and integrating health and adult social care. Other case studies discussed include improving ethnic minority employment and the ambulance service. It will then illustrate the approach live, looking at an issue of interest to the audience e.g. climate change. Light refreshments will be provided.